Covid Stuff
  1. ENSURE YOU HAVE PAID BEFORE ARRIVING. NO CASH ON SITE.
  2. ARRIVE AT YOUR ALLOCATED TIME
  3. NO VISITORS ON SITE
  4. DON’T ATTEND SITE IF YOU HAVE HAD SYMPTOMS OR BEEN WITH SOMEONE WHO HAS HAD SYMPTOMS IN THE LAST 14 DAYS
  5. GATHERINGS ARE LIMITED TO 6 PEOPLE UNLESS AGREED OTHERWISE
  6. SUPERVISE CHILDREN AT ALL TIMES
  7. MAX. OF 2 PEOPLE AT DISH WASHING POINT AND CHEMICAL DISPOSAL POINT
  8. ALERT US IF YOU FEEL UNWELL
  9. MAINTAIN A 6M GAP BETWEEN UNITS (E.G. TENTS) AND 2M SOCIAL DISTANCING
  10. COMPLY WITH THE FACILITIES BLOCK PROCEDURE
  11. USE YOUR OWN FACILITIES WHERE POSSIBLE.
  12. PODS ONLY – TURN OFF HEATING/LIGHTING AND STRIP BEDS BEFORE PLACING IN PILLOWCASE. LEAVE KEYS INSIDE THE POD.
When Can I Arrive / Have To Depart?

Earliest 2pm on arrival and no later than 12 noon on departure.

Where Am I Going?

Our address is Marbury Camp and Lodge, Mount Pleasant, Hollyhurst Road, Marbury, Whitchurch, SY13 4LY.  If you just go to the post code, you will end up at Grange Farm (wedding venue), which is about a kilometre down the road.

We would therefore suggest following the Google Maps link below.

https://goo.gl/maps/wLKpPYdz93r7dwaB9

Hollyhurst Road does have passing places for caravans, but we would suggest that for ease of access you enter from the north, through the village of Wrenbury (CW5 8HG). You can also stop off at the small local village shop to stock up on supplies.

Where Do I Sign In?

We are only a small site so there is no formal signing in process. It’s all done before you arrive. Should you need us, just call 01948 666403.

Otherwise, just get set up, feet up and a brew on.

What Pitch Am I On?

All pitches, whether for glamping, camping or caravans/motorhomes are through the gate and up the field.

The first pitches on your right are for glamping pods. We will let you know beforehand which pod you are staying in.

For campers, caravanners and motorhomers (not sure that’s a word), follow the road to the top of the site. Caravans and motorhomes to the right. Camping is in the field on the left of the road. Please maintain a 6m gap between all units.

Wet Weather

Our pitches are grass and so with heavy rain they can become soft and easily damaged if driven on. If the grass is particularly wet, please unload onto your pitch, then park your car by the front gate. Only one car can be parked on the pitch in any event If you would prefer to re-book to another date, please just let us know.

Facilities Block

The shower/toilet block is open all the time. There are two sides, each with 2 showers, toilets and sinks.

How it works

Simply put, aside from daily cleans, the whole day is split into 20 minute allocated shower slots on the hour and at half past the hour.

At 20 past and 10 to the hour (last 10 mins of every half an hour), anyone can use the loos subject to a maximum of 2 persons in either side of the block.

For example: 10am – Jones family; 10:20am – open to anyone; 10:30am – Smith family; 10:50am – open to anyone.

The bookings slots are for the use of either the left or right hand block.

Book using our booking page on the website.

During your slot, your booking will all use the left or right hand block (you’ll receive an email confirming which one). Lock the door behind you and leave it open after you leave. DO NOT GO INTO THE BLOCK IF YOU HAVEN’T BOOKED IT.”

Can I Make Noise?

Reasonable noise at all times. Quiet after 10pm.

Electrics

If booked, it’s a 6amp supply, so please limit the usage to of high wattage items (heaters, kettles, toasters, arc welders).

Sewage

Please note that we operate a sewage treatment plant on site. Never put anything down the drain other than human waste and loo paper. No cleaning chemicals, molten butter (one camper actually did this), or anything else. For chemical toilet waste, please use the disposal point in front of the shower block.

BBQ / Fire Pits

Disposable fire pits are not permitted. We hire out fire pits and sell wood if you need. All BBQ’s fires must be supervised by adults at all times and extinguished after use.

Road Safety

Max speed 5mph on site.

How many cars can I bring?

One car per pitch. No commercial vans. Exceptionally, we can allow one more car to be parked in the bottom car park. 

Fire Safety

If the fire alarm is ever raised, please meet by the bottom gate and await instructions. Do not attempt to fight a fire yourself. Please note that when setting up your tent, caravan or motorhome, you must include a 6m gap between you and the next accommodation unit. There must also be a minimum distance of 3m between your vehicle and the next accommodation unit.

Anything Else / Point Of Contact

If you haven’t booked and need assistance, please email us at info@marburycampandlodge.co.uk

If you have booked with us, we will have messaged you via our smart messaging service (notified by email). Please respond to this so we can keep track of any issues that you may have.

Kind regards
David and Emma

Marbury Camp and Lodge

t: 01948 666403
w: marburycampandlodge.co.uk

How Do I Pay My Balance

You will pay a deposit when you book. 14 days before arrival, you’ll receive an automatic reminder to settle the balance. If you booked via Pitchup, you don’t need to do anything; they will take the balance of the payment automatically. If you booked direct, please respond to our reminder with ‘take payment’ and we’ll use the card you used to book to settle the balance.

Can I Bring A Dog?

Dogs are permitted on site with campers, subject to being kept on a lead at all times save for when in the dog walking field. Dogs are not permitted in the pods.

I have an emergency; who can I call?