When Can I Arrive / Have To Depart?
Earliest 2pm on arrival and no later than 12 noon on departure.
Can I Bring A Commercial Vehicle?
We do not permit commercial vehicles on the pitches. They can be parked at the bottom car park with our prior agreement.
Where Am I Going?
Our address is Marbury Camp and Lodge, Mount Pleasant, Hollyhurst Road, Marbury, Whitchurch, SY13 4LY. If you just go to the post code, you will end up at Grange Farm (wedding venue), which is about a kilometre down the road.
We would therefore suggest following the Google Maps link below.
https://goo.gl/maps/wLKpPYdz93r7dwaB9
Hollyhurst Road does have passing places for caravans, but we would suggest that for ease of access you enter from the north, through the village of Wrenbury (CW5 8HG). You can also stop off at the small local village shop to stock up on supplies.
Where Do I Sign In?
We are only a small site so there is no formal signing in process. It’s all done before you arrive. Should you need us, just call 01948 50 22 50 or pop into reception.
Otherwise, just get set up, feet up and a brew on.
What Pitch Am I On?
All pitches, whether for glamping, camping or caravans/motorhomes are through the gate and up the road to the right.
- The first pitches on your right are the glamping pods. Please call or WhatsApp 01948 502250 for the keysafe code by the front door. Strictly no fires, smoking, dogs, or smoking dogs in the pods.
- The next set of hardstanding pitches on the right are touring pitches for campervans, caravanners and motorhomers (not sure that’s a word). Pick any free pitch.
- The pitches to the left are for tents and we have marked out 10m pitches with black markers. PLEASE DO NOT MOVE THE MARKERS BUT DO MAINTAIN A 6M GAP BETWEEN YOU AND THE NEXT TENT, or we will have to make you move.
- We do not reserve specific pitches.
Wet Weather
Our pitches are grass and so with heavy rain they can become soft and easily damaged if driven on. If the grass is particularly wet, please unload onto your pitch, then park your car by the front gate. Only one car can be parked on the pitch in any event If you would prefer to re-book to another date, please just let us know.
Facilities Block
The shower/toilet block is open all the time. There are two sides, each with 2 showers, toilets and sinks. Chilren 16 and under to be supervised at all times.
Can I Make Noise?
Reasonable noise at all times. Absolute quiet 10pm to 8am. For the avoidance of doubt, what’s reasonable to you, may not be to others. No-one likes your loud music, especially if it’s dance, happy hardcore, drum and bass, the oom-pah band greatest hits or the theme from match of the day because you’re watching the fut-eh. Also, no vehicle movements between 10pm and 8am please. If you struggle with this rule, we will provide 2 warnings. On the 3rd warning you’re going home. Don’t be that group. Be considerate.
Electrics
If booked, it’s a 6 amp supply (about 1.4kw), so please limit the usage of high wattage items (heaters, kettles, toasters, arc welders). We recommend something like a 500-800w ceramic heater with protection or electric blankets.
Sewage
Please note that we operate a sewage treatment plant on site. Never put anything down the drain other than human waste and loo paper. No cleaning chemicals, molten butter (one camper actually did this), or anything else. For chemical toilet waste, please use the disposal point in front of the shower block.
BBQ / Fire Pits
Disposable BBQ’s and own fire pits are not permitted. We hire out fire pits and sell wood if you need. All BBQ’s fires must be at least 12 inches off the ground (so as to not burn the grass), supervised by adults at all times and extinguished after use.
If you wish to have a campfire on site, you must confirm acceptance of the following rules on your registration form; namely:
- You may only have fires in a fire pit approved by us
- At no time should the fire be left unattended and all children should be properly supervised
- Fires should be lit in cleared areas where there are no overhanging branches and minimal grass and scrub
- The campsite must be safe distance from all property, vehicles, tents and any other camping equipment
- Highly flammable items such as gas cylinders and fuel canisters should not be allowed anywhere near the fire area
- Never use any kind of flammable liquid on a fire or in an attempt to start the fire
- Before starting a fire ensure there is a large bucket of water and a shovel nearby
- Put your campfire out with a good amount of water when you have finished with it. Do not use sand or dirt for this purpose instead
- Make sure the campfire is completely out before leaving
Road Safety
Max speed 5mph on site.
How many cars can I bring?
One car per pitch.
Fire Safety
If the fire alarm is ever raised, please meet by the bottom gate and await instructions. Do not attempt to fight a fire yourself. Please note that when setting up your tent, caravan or motorhome, you must include a 6m gap between you and the next accommodation unit. There must also be a minimum distance of 3m between your vehicle and the next accommodation unit.
Anything Else / Point Of Contact
If you need anything else before arrival, please either respond to your booking message by email.
After arrival, please pop into reception or call (before 6pm) or WhatsApp (any time) on 01948 505520.
How Do I Pay My Balance
You will pay a deposit when you book. 14 days before arrival, you’ll receive an automatic reminder to settle the balance. If you booked via Pitchup, you don’t need to do anything; they will take the balance of the payment automatically. If you booked direct, please respond to our reminder with ‘take payment’ and we’ll use the card you used to book to settle the balance.
Can I Bring A Dog?
Dogs are permitted on site with campers subject to a fee, subject to being kept on a lead at all times save for when in the dog walking field. Dogs are not permitted in the pods. Pick up your dog sausages or we will put them in your shoes.
I have an emergency; who can I call?
- Green End Dental Practice 01948 662675
- Out of hours emergency dental service 01276 502909
- Wrenbury Medical Centre 01270 780210
- Whitchurch Minor Injuries 01948 666292
- Crewe Leighton Hospital 01270 255141
- Wayland Veterinary Service 01948 662754
- Snugburys Ice Cream Farm (emotional trauma) 01270 624830
Where can I get a taxi?
- Try:
1. the GoToo bus https://www.go-too.co.uk/home.aspx; (limited area and times)
2. Alfa taxis on 07879059848 or by email book@alfaprivatehire.com; or
3. Taylor Private Hire 07397 269723.